On-Line Support Continues to Grow in the Province

Nov 6, 2006

Up to 200 more jobs and $14 million in wages will be available in Liverpool as On-Line Support continues to expand in the province.

The announcement was made in Liverpool today, Nov. 6, by Economic Development Minister Richard Hurlburt, who was accompanied by Ross Beattie, president and CEO of On-Line Support; Doug Adams, deputy mayor of the Region of Queens; and Jim Eisenhauer, board director, Nova Scotia Business Inc. (NSBI).

"The expansion is about creating high quality jobs in rural Nova Scotia and giving families the opportunity to continue living and working in their communities," said Premier Rodney MacDonald. "On-Line Support's Liverpool operation is another great example of people working together to generate even more business growth in the province."

"NSBI and the Office of Economic Development are pleased to partner with a Maritime-grown customer service success story to bring new employment opportunities to Nova Scotians and the Liverpool community," said Mr. Hurlburt.

OED The Office of Economic Development is providing the company with $400,000 for infrastructure upgrades from the Industrial Expansion Fund.

"We are looking forward to growing our company even further in Nova Scotia and tapping into the highly skilled workforce in Liverpool," said Mr. Beattie. "We have had great success in our other operations across the province and we believe it makes perfect business sense to continue to grow here."

NSBI is reassigning a payroll rebate from former Liverpool contact centre operator Lightbridge, at a maximum of $1.161 million over a three-year period to help create the jobs.

"We are excited that On-Line Support has chosen Liverpool for its next expansion," said Mr. Adams. "Our community has so much to offer a company like On-Line Support, and we are delighted that we can play a part in its tremendous growth across the province."

"With successful operations in Kentville, Dartmouth and Antigonish, On-Line Support's expansion is another great endorsement of Nova Scotia's business advantages, like our skilled workforce and cost-competitive environment," said Mr. Lund.

Rogers Communications Inc., a contractor with On-Line Support, is looking forward to celebrating the company's expansion in Liverpool. This location will be exclusive to Rogers and will provide customer care services for two Rogers programs. 

"Rogers is pleased to be expanding its partnership with On-Line Support and thrilled to bring employment opportunities to Liverpool," said Nick Cunliffe, general manager of Rogers, Atlantic region.

Nova Scotia Business Inc. is Nova Scotia's private sector led business development agency. NSBI is the investment attraction arm of the province and helps companies in Nova Scotia meet their growth potential through business advisory, export development and financial services.

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