LIVERPOOL - Nova Scotia Business Inc. today announced that Lightbridge, Inc., a global enabler of mobile and online business solutions headquartered in Burlington, Massachusetts, plans to expand its contact centre operations into Liverpool. Lightbridge will begin recruiting immediately and plans to have the centre operational by April 2004.
“By opening this new centre, we expect to continue to achieve the high levels of service and call response times that our clients rely upon,” said Pamela Reeve, President and CEO of Lightbridge. “After considering a number of competing locations, we chose Liverpool because we were very impressed with the support and quality of employees the community had to offer.”
Kerry Morash, Minister of Environment and Labour, made the announcement today in Liverpool on behalf of Economic Development Minister Ernie Fage. The announcement followed a special council meeting of the Region of Queens Municipality where the lease agreement between the municipality and Lightbridge was ratified.
“On behalf of the Province, I am pleased to welcome Lightbridge to Nova Scotia, and especially to the SouthShore,” said Minister Morash. “Lightbridge will make an excellent fit for Nova Scotia and we are confident that we have the dedicated workforce to ensure the operation in Liverpool is sustainable over the long term.”
“We are very pleased to have reached an agreement with Lightbridge, Inc. on a five-year lease of our contact centre building,” said John Leefe, Mayor of the Region of Queens. “This is consistent with Council’s determination to provide opportunity for much needed jobs throughout the Region of Queens as well as further diversifying our economy.”
Lightbridge Inc. has signed a five-year payroll rebate with Nova Scotia Business Inc. (NSBI) and is eligible to receive a maximum of about $1.64 million during that time, provided it has 280 full-time equivalent (FTE) positions by the end of the agreement. Although the company expects to have 200 FTEs over that time, the rebate is designed to encourage increased growth and employment.
“This announcement proves that by working together with community partners and stakeholders, we can put forward a strong business case for opportunities that come our way,” said Stephen Lund, President and CEO of NSBI. “The Region of Queens worked very hard in partnership with our staff to bring this project to completion, and we commend them for their perseverance and commitment to putting forward the best business opportunity for Lightbridge.”
The Nova ScotiaCommunity College is working with Lightbridge to help in the recruiting effort for the centre. Resumes can be submitted directly by fax to 1-902-543-4817 (“Customer Service Representative”), or e-mail at firstname.lastname@example.org (Subject – Customer Service Rep.)
Nova Scotia Business Inc. is the province’s business development agency, an organization that works with companies to provide business solutions. The private sector-led agency works to attract new businesses to the province and help those already in Nova Scotia expand through services such as export development and financing.