SYDNEY, Nova Scotia – EDS Canada today announced they have signed a contract with a Fortune 500 company that will create up to 600 jobs in Cape Breton by the end of 2002. Approximately 300 employees will be hired at the Sydney Customer Interaction Centre, followed by an additional 300 employees at their Port Hawkesbury Customer Interaction Centre that was built last summer.
“This announcement solidifies EDS’s continued commitment to the Cape Breton community,” said Jim Paris, Vice President, Business Process Management for EDS Canada. “EDS is very excited about this client locating to the area. It will provide a win-win combination between a great piece of business and a talented, motivated work force to support it.”
These 600 jobs will bring the total EDS employee population in Cape Breton to over 1500, making it the single largest private sector employer on Cape Breton Island.
"The jobs at the EDS Port Hawkesbury centre will result in millions of dollars in direct wages and salaries annually,” said Rodger Cuzner, M.P. for Bras d'Or - Cape Breton. “In addition there will be spin-off jobs in the community. This will be a tremendous boost to the economy of the area."
"Cape Breton Island is a great place to live and to do business. Our skilled and loyal workforce is our strongest asset. By creating an additional 600 jobs, EDS is demonstrating its confidence in the people of the Island," said Mark Eyking, M.P. for Sydney - Victoria.
Hiring is targeted to begin in Sydney as early as April with completion by the end of 2002. Hiring is scheduled to begin in Port Hawkesbury in May 2002.
“We made a commitment to Port Hawkesbury and today we’re delivering on that commitment,” said Pierre Fitzgerald, Executive Vice President, EDS Canada. “We’re very excited to be leading the expansion of the IT industry in Nova Scotia and we look forward to expanding our business in the province.”
"Our government committed to bring new jobs and investment to rural Nova Scotia," said Ron Chisholm, MLA for Guysborough-Port Hawkesbury, on behalf of the Honourable Gordon Balser, Minister responsible for Nova Scotia Business Incorporated. "Today is further proof that we are delivering on that commitment."
“The quality of Nova Scotia’s labour force is a key consideration for companies like EDS who are poised for growth – and Cape Breton has already demonstrated its competitive advantage in this area,” said Stephen Lund, President and CEO, Nova Scotia Business Inc. “EDS’s success exemplifies the compelling case for doing business in Nova Scotia.”
Currently the Sydney Customer Interaction Centre employs more than 900 customer service representatives providing inbound and outbound service via telephone, fax, and e-mail for EDS clients and their customers. The state-of-the-art facility occupies 96,000 square feet and has 815 workstation seats. The Sydney Customer Interaction Centre has been in operation since August 2000.
The Port Hawkesbury Customer Interaction Centre was announced in February 2001, and construction was completed in August 2001. This contract is the first for the Port Hawkesbury site, which will ultimately employ as many as 450 people. The 50,000 square foot facility is currently configured to have 345 workstation seats.
Other EDS facilities in Nova Scotia include the Imaging and Data Processing Unit in Sydney and the Data Centre Facility in Halifax.
About EDS in Canada
EDS in Canada is the country's leading global services company, providing strategy, implementation and hosting for clients managing the business and technology complexities of the Digital Economy. With 6,800 employees across the country, EDS reported Canadian revenues of Cdn $1.4 billion in 2001.
EDS, the leading global services company, provides strategy, implementation and hosting for clients managing the business and technology complexities of the digital economy. EDS brings together the world’s best technologies to address critical client business imperatives. It helps clients eliminate boundaries, collaborate in new ways, establish their customers’ trust and continuously seek improvement. EDS, with its management-consulting subsidiary, A.T. Kearney, serves the world’s leading companies and governments in 60 countries. EDS reported revenues of $21.5 billion in 2001. The company’s stock is traded on the New York Stock Exchange (NYSE: EDS) and the London Stock Exchange. Learn more at www.eds.com .